FAQ

Catholic Charities provides various services across Sonoma, Napa, Lake, Mendocino, Humboldt, and Del Norte counties. To see how our services are distributed, please see the list below:

• Shelter and Housing Case Management Services: Sonoma and Napa Counties
• Immigration Legal Services: Sonoma, Napa, Lake, Mendocino, Humboldt, and Del Norte counties
• Benefit Enrollment and Disaster Recovery: Sonoma, Napa, and Lake counties
• Food Distributions and Financial Stability: Sonoma and Lake counties

Catholic Charities is part of a global effort to address poverty and its adverse effects. Most Dioceses have a chapter. If you are seeking services outside of the counties listed above, please visit www.catholiccharitiesusa.org/find-help/

We are the charitable arm of the church, and we are not the church. While Catholic Charities is an independently governed 501(c)(3) nonprofit, our agency’s mission and values are similarly inspired by Christ's call to serve. Catholic Charities’ work is based upon a rich history of social teaching that goes back centuries and provides a compelling challenge for building a more just society. Rooted in the Gospel, Catholic Social Teaching has evolved over time to meet the challenges the world faces today. 

We embrace staff, clients, and supporters from all backgrounds and walks of life. This diversity of perspective makes our efforts stronger.  

You are welcome here – we hope you will join us in our mission to serve with love for all.  

No. All are welcome to receive services regardless of belief or background. You are welcome here.

Serving people of all cultures and beliefs, Catholic Charities embraces everything that makes you unique. We affirm the transcendent dignity and worth of every human person. We embrace staff, clients, and supporters from all backgrounds and walks of life. 

In accordance with our data policies, CCDSR will never report your personal information, financial information, or immigration status to any outside party without your permission.  

Bilingual staff (English and Español) are available to serve you across our organization. Translation services for additional languages are available upon request.

Yes, we serve all regardless of their immigration status. Your status will be held confidentially.

As members of the public service community, most of the people you will meet at Catholic Charities are Mandated Reporters. This means that if you tell us about suspected or known abuse to a child, elder, or dependent adult we will make a report to the appropriate agency (Child Protective Services, Adult Protective Services, etc.). Staff must also make a report if a client expresses a desire to commit an act which would hurt him/herself (suicide) or another person (homicide). Reports are made in the interest of keeping our clients and their families safe.

Burbank Housing is managing the waitlist for Caritas Homes. Please visit the Burbank Housing website for more information.

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